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ASPIRE DIA Training Manager
9115 Hague Road Indianapolis, IN 46256 US
Job Description
The ASPIRE Deployment Training Manager implements the learning strategy for the ASPIRE DIA. They consider the learning environment of the associated sites, business operations and IT and ensure the ASPIRE SAP S4 HANA needs, project value streams (e.g.D2P, Analytics & Reporting) and other associated projects (e.g. MyBuy, OMP, etc) are understood and aligned with.
The Wave Training Manager is responsible for the development and implementation of fit-for-purpose training programs based on needs identified by deployment teams. They ensure that training solutions are effectively organized, scheduled, and deployed to meet program timelines and end-user needs in alignment with the defined learning strategy.
Tasks & Responsibilities
1. Collaboration and Stakeholder Engagement
Work in close collaboration with the following teams:
Wave Training Lead, Wave Training Coordinators, and Global Training Team: Embed the ASPIRE training strategy to ensure effective delivery and administration of training across all impacted audiences, including awareness of new processes, technologies, and behaviors
Deployment Leads, MFCs, and SMEs (Wave team members): Align with the needs of the deployment team to ensure business requirements are effectively trained and competence is achieved by learners
Wave OCM Team: Understand change impact assessments (CIA) and overall communication needs for end users
System Authorization Team: Collaborate to create role mapping, taking into account system access requirements and defining end-user journeys
Global Learning Services (GLS): Coordinate the delivery and administration of training via LMS (Cornerstone)
Provide guidance to local Training Coordinators on timelines and end-user training deliverables
Act as a liaison with the business to consult on ongoing training needs throughout the project
2. Training Planning, Preparation, and Execution
Responsible for ensuring that role mapping and training needs analysis activities are conducted successfully, considering system access requirements
Coordinate with Business Leads and SMEs to identify local training needs and ensure:
Development of local training materials
Delivery following global DIA training processes and principles
Readiness of local training documents
End-user training schedule and logistics
Develop and coordinate training schedules and logistics
Oversee the deployment of learning materials and the evaluation of course effectiveness, together with the overall training and deployment team
Provide effective learning solutions that meet program timelines and end-user needs, aligning with the defined DIA training strategy
Oversee content development as needed
3. Administrative & Reporting Responsibilities
Report on deployment training deliverables’ status, training attendance, risks, and mitigation plans
Align with the Authorization Team on processes for provisioning users for go-live
Supervise training coordinator activities
4. Support / Post-Deployment Activities
Provide guidance and direction for hypercare and sustainability activities related to training
Who you are (Qualifications)
Bachelor’s or advanced degree in related specialization areas
8+ years’ experience leading in preparation, development and administration of training programs and systems; including training and curricula development
Proven experience in project management, consulting and/or client-facing environment in an agile setting
Knowledge of adult/corporate learning, coaching, mentoring and curriculum delivery systems (Learning Management Systems)
High level knowledge in security authorization requirements, job roles and transactions concepts
Strong problem-solving skills with the ability to exercise mature judgment; Effectively formulates strategies, tactics, and action plans to achieve results
Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization
Demonstrated ability to successfully direct, coordinate, and strategically integrate multiple streams of information and activities; across a matrix organization
Demonstrated capabilities in teamwork and leadership on considerable change efforts
Excellent written and verbal communication skills
Fluent English language skills, both written and spoken
Ability to work across all US time zones to support the needs of both Waves
Willing to stretch beyond your comfort zone to learn new skills in a rapidly changing environment and have the ability to build and maintain business relationships
Pay rate $55 - $75 per hour depending on location
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
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