Planet Pharma
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https://www.propharmagroup.com
https://www.propharmagroup.com
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AlinIQ Informatics Technical Specialist
Posted: 10/05/2023
2023-10-05
2023-11-04
Employment Type:
Contract
Job Category: Data Sciences
Job Number: 585008
Is job remote?: Yes
Country: United States
Job Description
Target PR Range: 23-37
*Depending on experience
Role Purpose A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction
Job Specifications
Qualifications
? Education in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines
? 1~3 years of experience preferred installing, configuring and/ or maintaining diagnostics laboratory informatics applications
? Or relevant comparable experience
Special Skills & Knowledge
? Sound understanding of diagnostics laboratory workflows and related technologies
? Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories
? Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable
? Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently
? Technical proficiency with general business applications such as MS Office, MS Project/ SmartSheet
Key Competencies & Desirable skills
? Strong verbal and written communication skills with excellent customer facing capabilities
? Attention to detail and a concern for quality
? Able to innovate and willing to bring ideas forward, escalate issues and risks in a positive way
Key Accountabilities
Strategic ? Become a trusted advisor to customers
? Identify customer needs, propose solutions, and resolve problems
? Provide feature/ product enhancement input based on customer feedback
? Maintain and assume accountability for a culture of high customer service
Operational
? Execute project work plans with a focus on timely completion & risk mitigation
? Track and report on assigned project aspects on a regular basis
? Configure and integrate products to customer specifications; deliver training
? Provide customer support assistance, as needed
? Revise and keep up to date, all project documents and systems of record
? Participate in team and customer meetings effectively
? Be available for potential shift work and travel to client sites up to 80% of the time
*Depending on experience
Role Purpose A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction
Job Specifications
Qualifications
? Education in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines
? 1~3 years of experience preferred installing, configuring and/ or maintaining diagnostics laboratory informatics applications
? Or relevant comparable experience
Special Skills & Knowledge
? Sound understanding of diagnostics laboratory workflows and related technologies
? Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories
? Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable
? Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently
? Technical proficiency with general business applications such as MS Office, MS Project/ SmartSheet
Key Competencies & Desirable skills
? Strong verbal and written communication skills with excellent customer facing capabilities
? Attention to detail and a concern for quality
? Able to innovate and willing to bring ideas forward, escalate issues and risks in a positive way
Key Accountabilities
Strategic ? Become a trusted advisor to customers
? Identify customer needs, propose solutions, and resolve problems
? Provide feature/ product enhancement input based on customer feedback
? Maintain and assume accountability for a culture of high customer service
Operational
? Execute project work plans with a focus on timely completion & risk mitigation
? Track and report on assigned project aspects on a regular basis
? Configure and integrate products to customer specifications; deliver training
? Provide customer support assistance, as needed
? Revise and keep up to date, all project documents and systems of record
? Participate in team and customer meetings effectively
? Be available for potential shift work and travel to client sites up to 80% of the time
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Embrace the career journey in Lake Bluff, Illinois! Nestled along the shores of Lake Michigan, Lake Bluff offers a picturesque backdrop for both work and play. From the vibrant arts scene featuring the stunning Ragdale Foundation to the renowned Citadel Theatre, this area exudes creativity and culture. Savor the local cuisine at The Silo Restaurant, or take a stroll through the scenic Open Lands natural areas for a relaxing getaway. With proximity to Chicago's professional sports teams and venues, Lake Bluff provides the perfect balance of small-town charm and big-city excitement. Explore our job opportunities today and embark on a rewarding career in this enchanting region!
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