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Assoc Rep, Patient Registry

North Tustin, CA 92705

Posted: 06/01/2023 Employment Type: Contract Job Category: Professional Services Job Number: 568109 Is job remote?: No Country: United States

Job Description

The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%)

Key responsibilities:
  • Collect missing information from external customers including hospital staff and doctor offices
  • Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
  • Perform peer auditing of IPR (Implant Patient Registry) data
  • Sort and organize incoming mail by date
  • Print and mail Implant Patient ID cards
  • Respond and answer basic patient registry questions
  • Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review

Additional Skills:
  • Ability to type 55 wpm accurately
  • Good computer skills including usage of MS Office Suite
  • Good written and verbal communication and interpersonal relationship skills
  • Substantial knowledge and understanding of  Client policies and procedures
  • Basic knowledge and understanding of complaint, HIPAA, and GDP regulations
  • Basic knowledge of medical terminology
  • Good problem-solving skills
  • Ability to manage confidential information with discretion
  • Strict attention to detail
  • Ability to interact professionally with internal customers
  • Ability to work in a fast paced environment
  • Must be able to work in a team environment, including inter-departmental teams
  • Ability to provide feedback in a professional, direct, and tactful manner

Education and Experience:
  • Associate's Degree or equivalent in related field
  • 0-2 years of experience required

Skills: Detail oriented Multi-tasking Team Player Adobe Acrobat Typing

15-23 pay rate range
**salary will be commensurate with experience**

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Although this hasn't been an issue at The Planet Group, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at The Planet Group.

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