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Associate Logistics Coordinator - Shipping Assistant

Highland Heights, KY 41076

Posted: 01/20/2025 Employment Type: Contract Job Category: Other Job Number: 614738 Is job remote?: No Country: United States

Job Description

Responsibilities:
  • Assist with the processing of in and outbound shipping, communication with couriers, identify and solving issues.
  • Supports the day-to-day operations of shipments containing clinical trial supplies and samples.
  • The “Logistics Coordinator – Shipping” ensures a high level of support, service, reliability, and availability to internal departments.
Education and Experience
  • High School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.
Knowledge, Skills, and Abilities: • Excellent client and phone service skills
• Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic, and post-analytic influences on specimens and results
• Intermediate level of computer literacy
• Accurate data entry skills
• Superior analytical, interpersonal and time management skills
• Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
• Critical thinking and problem-solving skills to support quality decision making
• Proven negotiation and problem resolution skills
• Maintains confidentiality of client protocols and study data
Additional / Specific Job Responsibilities:
  • Reports to Team Lead Site Services or above
  • Creates and maintains works instructions, training guides etc. for the shipping team.
  • Conducts training for new hires and assist in cross-training of colleagues from other subgroups.
  • Manages and addresses escalations regarding onsite shipping issues
  • Packs, prepares paperwork for, and monitors outbound shipments of re-supply orders, Inter Company Transfers, material for other departments (IT, HR...) shipped out of PPD GCL
  • Responsible for monitoring of temperature-controlled supplies stored at PPD GCL.
  • Responsible for contacting couriers to follow up and arrange pickups of shipments delivered in error at PPD GCL.
  • Manages urgent requests for pre-printed AWBs for sites.
  • Monitors stock and manages re-order process for courier-provided shipping material (packaging, labels, pouches...).
  • Supports the site services logistics coordinators
  • Coordinate the review and action required on custom reports
  •  Request
  •  Review
  •  Action/Follow Up
  • Supports the investigation and resolution of Quality Events
  • Delayed or missing shipments
  • All courier events and failures




    Target PR Range: 19-21/hr

    • The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.

    Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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    About Highland Heights, KY

    Discover exciting job opportunities in the vibrant Highland Heights, Kentucky area! Nestled in the beautiful northern part of the bluegrass state, Highland Heights offers a unique blend of small-town charm and big-city amenities. From the stunning views along the Ohio River to the bustling local art scene featuring galleries like The Carnegie, this area has something for everyone. Enjoy catching a show at the iconic Taft Theatre or cheering on the beloved Cincinnati Reds baseball team just a short drive away. With a thriving job market and endless opportunities for growth, Highland Heights is the perfect place to kickstart your career journey. Explore our job listings today and take the first step towards a fulfilling career in this enchanting region!

    Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.