Associate Sales Analyst
17211 Red Hill Avenue Irvine, CA 92614 US
Job Description
*Depending on experience
The Associate Sales Analyst is a key internal partner to our Sales Representatives in the Field, connecting critical functions and processes across the business to ensure our hospitals have the product they need to serve our Patients. This is a customer-facing role and an essential part in ensuring we deliver on “Patient’s First” credo. A candidate with an eagerness to leverage data to solve problems, collaborate with stakeholders, and provide a reliable customer experience will thrive as a part of this dynamic and supportive team.
Key Responsibilities:
• Daily Sales Support: Collaborate with Accounts, Customer Service, and Field Sales to address escalated orders, reconcile billings, facilitate new inventory requests form hospitals, support requests for returns (i.e. RGAs), and manage expirations. Includes updates to Master Data sources in one or more critical Business Systems.
• Asset management: Supervision and support of Consignment Inventory for the assigned Sales Region. Perform analysis of periodic field inventory audit data, facilitate reconciliations, and document compliance to our financial processes (i.e. SOX Audit Compliance). Support key product line initiatives such as new product launches, product rationalization, and E&O (expiration and obsolesce) reduction ad-hoc projects.
• Provide key insights: Deliver data reporting and provide recommendations through both qualitative and quantitative analysis on inventory optimization to Field Sales Reps, Sales Leadership, and Commercial partners. Conduct routine and ad-hoc reporting on Sales & Inventory data from multiple data sources and distribute in clear and actionable communications.
• Cross-functional partner: Interface with internal stakeholders to escalate issues, solve problems, and respond to ad hoc Customer/Field requests (i.e. Finance, Contracts, Field Sales, Supply Chain, Customer Operations, Marketing, and other commercial partners). Relies on relational and networking skills to build working relationships.
• Change catalyst: Support launches of new sales enablement tools, processes, and initiatives by providing post-launch training to the reps and customers.
• Team player: Collaborate in a team environment to solve problems, provide feedback, and contribute to continuous improvement efforts.
• Deliver critical communication: Share critical business information in presentations, emails, meetings, and phone conversations with a broad variety of stakeholders inside and outside of the company to deliver on business goals.
• Develop: Participate in Technical and Soft Skills trainings, projects, and assignments to broaden strategic perspective
Education and Experience:
• Bachelor's Degree in Business Administration, Finance, Communications, Marketing, or related field.
• Minimum of 1 year of experience working in Finance, Operations, Marketing, Sales, Customer Service, or a related field
• Minimum of 1 year experience working with large data sets and quantitative analysis (Educational Project Experience may substitute)
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