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Business Technology Manager

Pleasanton, CA 94588

Posted: 03/21/2025 Employment Type: Contract Job Category: Technology Job Number: 618578 Is job remote?: No Country: United States

Job Description


Target Pay Rate: 32.36-46/hr **salary will be commensurate with experience 

Duties Summary:

The Business Technology Manager works together with the Business Technology Lead to support the creation and maintenance of custom or off-the-shelf technology solutions for Clinical Development and Medical Affairs (CDMA) organization. These solutions directly or indirectly support the management, set-up, conduct, analysis and/or reporting of Clinical Trials. He/ She liaisons with internal and external stakeholders to work on new and/or existing e-Solutions, with the intention to solve complex business problems, streamline and automate clinical trial processes and drive decision making through the use of technology.

Key Accountabilities:

The key accountabilities for this position include, but are not limited to:
  • Support the creation and/or maintenance of custom or off-the-shelf e-Solutions to meet CDMAs technology needs.
  • Collect and analyze requirements for the e-Solution required from stakeholders.
  • Utilize agile methodologies to develop software.
  • Verify user expectations are met by guiding them through User Acceptance Testing.
  • Focus on boosting productivity across CDMA by working together with internal and external stakeholders on automation.
  • Assess impact of changes in business processes on the applicable e-Solution or vice versa.
  • Clearly and effectively communicate e-Solution modifications, changed processes and problem solving results to affected groups and leadership.
  • Leverage technical/business expertise to thoroughly investigate reported incidents that involve e-Solutions abnormalities, failures or defects. Recommends technical and procedural improvements to ensure effective use of e-Solution.
  • Collaborate with Business Insights and Application Leads to ensure the custom or off-the-shelf solutions and/or associated data can be aggregated with the existing e-Solutions data.
  • Promptly respond to urgent technical issues regarding system failures and escalate as necessary.
  • Create, maintain and/or obtain necessary training guides, documents and user manuals for reference and use of CDMA/Clinical Operations employees.
  • Train and support CDMA/Clinical Operations employees in technical use and troubleshooting of the e-Solution, reports and monitoring activities.
  • Work towards maintaining the quality of data stored in the assigned e-Solution(s).

Experience:
  • 3-5 years of business/ system analysis/ analytical experience
  • 2 years or more experience in the following technology stack:Web technologies such as HTTP, REST, AJAX, JSONJavaScript / jQueryCSS / SCSSFrontend frameworks like React,
  • AngularGit
  • Comprehensive experience analyzing and solving business situations
  • Experience presenting information to diverse audiences including senior leadership
  • Experience with Diagnostics and/or Pharmaceutical Information Systems is a plus
  • Relevant IT experience, preferably as an IT, Business or System Analyst or equivalent is a plus
  • Experience supporting Clinical Trial related applications is preferred
  • Project Management
  • Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
  • Comprehensive understanding of clinical development process is a plus
  • Must be detail oriented

Knowledge, Skills, and Abilities:
  • Project Management
  • Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
  • Comprehensive understanding of clinical development process is a plus
  • Must be detail oriented

Education
Bachelor's degree in Computer Science, IT or related field

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.

Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Pleasanton, CA

Ready to embark on a fulfilling career journey in the vibrant region of Pleasanton, California? This picturesque city nestled in Alameda County offers a unique blend of suburban charm and exceptional growth opportunities for job seekers. Known for its charming downtown area with historic buildings, Pleasanton boasts a thriving arts scene with galleries like Firehouse Arts Center and Bankhead Theater. Indulge in the region's diverse cuisine, explore the scenic trails of Shadow Cliffs Regional Recreation Area, and catch a game of the Oakland Athletics at the nearby RingCentral Coliseum. Embrace the enchanting culture and endless possibilities that Pleasanton has to offer as you explore our curated job listings to find your perfect match. Let's kickstart your career journey in Pleasanton, CA today!

Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.