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Candidate Care Specialist

Basking Ridge, NJ 07920

Posted: 09/13/2024 Employment Type: Contract Job Category: Operations Job Number: 614660 Is job remote?: Yes Country: United States

Job Description


Target Pay Rate: 28-32.14/hr **salary will be commensurate with experience 

Job Description:

Responsible for coordinating between recruiters and candidates, providing a high level of customer service, and project coordination throughout the entire recruiting process, to ensure candidates have a consistently positive experience.  ?  
  • Represents client and creates a differentiated candidate experience as the primary point of contact through the recruiting process
  • Coordinates and schedules high-volume, complex phone, on-site and video interviews for potential candidates
  • Coordinates candidate’s travel for in-person and off-site candidate interviews and meetings
  • Processes all candidate expenses in a timely manner
  • Coordinates and reserves interview or meeting room space required during the recruiting process
  • Ensures the recruiting manager and recruiter are fully informed about the latest status of each candidate
  • Schedules candidate debrief meetings for internal and/or external candidates with recruiters, key stakeholders and direct hiring managers
  • Continuously looks for trends and areas of improvement in the recruiting process and experience
  • Meets or exceeds the time to fill and candidate experience targets

Recruiting Operations
  • Creates, posts and ensures accuracy of all job requisitions. This includes review of the position number, job description, job posting title, band, location sales territory, and hiring manager.
  • Collects all new hire paperwork, obtain start dates, generate and submit the New Hire Data Input form to HRIS system.
  • Ensure all required new hire paperwork is completed in accordance with company policy and Federal State Guidelines.
  • Ensure new hire files are accurate and filed in a timely fashion.
  • Creates offer letters and confirms that all relevant documents are included relative to sign on bonus agreement, repayment agreement, and relocation assistance, etc.
  • Uploads all new hire documents into electronic personnel files.
  • Maintains and updates offer letter templates when changes are requested by the recruiters.

Background Check Administration: 
  • Ensure all DSI new hires successfully complete the background and drug test process.
  • The main point of contact with the vendor Account Manager, as it pertains to daily transactions.

Form I-9 Administration: 

Serve as the main point of contact for Candidates I9 Form, responsible for the accuracy and timely submission. Audit forms as they come in, contact the new hire if incorrectly completed
  • Proven ability to form exceptional relationships with candidates, the TA team and hiring managers.
  • Ability to work with a high level of autonomy, initiative and ability to make sound judgement and decisions when dealing with applicants and employees.
  • Attention to detail, focus on quality of deliverables
  • Ability to adapt, problem solve quickly and communicate effective solutions
  • Continuous improvement mindset coupled with a knack for managing initiatives simultaneously
  • Exceptional organization and execution skills
  • Excellent verbal/written communication skills
  • Exceptional customer service orientation
  • Ability to handle confidential information discreetly
  • Demonstrated ability to operate proactively
  • Ability to have good judgement and escalate issues when appropriate
Skills:
  • 5 to 7 years of experience in Talent Acquisition, administrative and/or other related HR field
  • Preferred experience in talent acquisition for pharma and/or bio-tech industries
  • Preferred experience in complex customer service

Education:
BS Degree Required 


**CO/NY candidates may not be considered 

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.

Planet Pharma and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Basking Ridge, NJ

Discover exciting job opportunities in the vibrant area surrounding Basking Ridge, New Jersey! Known for its picturesque landscapes, rich history, and thriving business community, Basking Ridge offers an unparalleled quality of life for professionals seeking growth and success. With easy access to NYC and iconic landmarks like the historic Jacobus Vanderveer House and the stunning Scherman Hoffman Wildlife Sanctuary, this charming region provides a perfect blend of career prospects and leisure pursuits. Indulge in locally sourced cuisine, catch a show at the elegant Ridge Performing Arts Center, or explore the natural beauty of Lord Stirling Park. Embrace the unique culture and endless possibilities that Basking Ridge has to offer as you explore our latest job listings and embark on a fulfilling career journey in this enchanting area.

Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.