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Clinical Specialist

North Haven, CT 06473

Posted: 12/01/2022 Employment Type: Contract Job Category: Clinical Development and Operations Job Number: 531421 Is job remote?: Yes Country: United States

Job Description

The Clinical Specialist, supports the Ear, Nose and Throat Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.

This person will be engaged in clinical and technical support plus basic market development activities depending upon the needs of the assigned territory and district.
Responsibilities may include the following and other duties may be assigned.
  • Represents our company during surgical procedures by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems
  • Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
  • Maintains a working knowledge of competitive products
  • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies
  • Assists Management and Sales Training department in clinical/technical education/training of new employees in the district
  • Complies with required event reporting and documentation utilizing our company's technology tools
  • Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district
  • Responsible for managing inventory provided for case coverage.
  • Ensures personal understanding of all quality policy/system items that are applicable.
  • Follows all work/quality procedures to ensure quality system compliance and high-quality work.
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Although this hasn't been an issue at The Planet Group, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at The Planet Group.

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