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Communication Specialist II
6201 South Freeway Fort Worth, TX 76134 US
Job Description
Target Pay Rate: 30-37.37/hr **salary will be commensurate with experience
Summary:
We’re looking for a detail-oriented and tech-savvy Communications Platforms Specialist to support both internal and external communications by managing digital tools, content platforms, and analytics. This role will play a critical part in ensuring our communication systems are up-to-date, on-brand, and delivering measurable impact across global channels.
Key Responsibilities:
Manage and maintain internal and external content management systems (CMS), ensuring content is accurate, timely, and aligned with brand standards
Assist system administrator within CMS platforms; govern access and workflows
Partner with internal stakeholders to upload, tag, and update content on digital signage, intranet, and external-facing platforms
Provide first-level support for communication tools and platforms (e.g., email tracking, social media publishing, CMS); escalate to IT as needed
Run regular content audits and cleanup activities to maintain platform hygiene and content relevance
Develop and share analytics reports for internal and external platforms, helping teams make data-informed decisions
Train team members and partners on communications platforms and best practices
Maintain consistency in branding across digital channels, including social media and external websites
Required Qualifications:
3+ years of experience in communications, digital content management, or a related field
Proven experience in a large, matrixed corporate environment
Proficient in tools such as Sprinklr, ServiceNow, SharePoint, Microsoft Suite, Suite Studio, and other CMS platforms
Strong organizational skills
Ability to manage multiple tasks and deadlines with a high level of accuracy
Self-starter with a passion for learning new systems and tools
Excellent attention to detail and commitment to brand consistency
Preferred Qualifications:
Experience in healthcare, pharma, or regulated industries
Familiarity with enterprise governance models and content lifecycle management
Understanding of digital signage platforms and social media publishing workflows
Must-Haves:
CMS experience (e.g. SharePoint, Suite Studio)
Analytics/reporting (ServiceNow, Sprinklr, email platforms)
Tagging/content audits
Platform updates and hygiene
First-level troubleshooting before escalating to IT
Nice-to-Haves:
Experience in healthcare or regulated industries
Familiarity with digital signage tools
Knowledge of comms governance and standards
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.
Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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