Complaint Investigations Tech
1360-1380 South Loop Road Alameda, CA 94502 US
Job Description
Warehouse Job Duties:
- Minimum of 1 year of Previous warehouse experience is preferred.
- Able to use pallet jack and forklift to move pallets in warehouse. Must be able to complete forklift certification, training will be provided.
- Able to unpack boxes and carry contents to designated storage area. May be up to 50 lbs.
- Maintain warehouse inventory using Excel, or Database.
- Maintains quality service by following organization standards.
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with standard operating procedures (SOP’s), rules, and regulations.
- Completes reports by entering required information. Entering data into reports used for monitoring and updating warehouse activity as needed via Excel and/or Word.
- Minimum High School Diploma or GED.
- May also be trained on Complaint Investigations, if needed by the business.
Responsibilities:
- Responsible for implementing and maintaining the effectiveness of the quality system.
- Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment.
- Summarize and record all test data and maintain proper documentation of all lab work.
- Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.
- Support company goal for timeliness of complaint investigations and closures.
- Knowledge of regulations and standards affecting IVDs and Biologics.
- Must have good written and oral communications skills.
- Must possess good laboratory practices, including handling of chemicals and biohazardous material.
Target Pay Rate Range: $20-27/hr. Salary will be commensurate with experienceÂ
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