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Complaint Investigations Tech

Alameda, CA 94502

Posted: 01/12/2023 Employment Type: Contract Job Category: Scientific Job Number: 537578 Is job remote?: No Country: United States

Job Description

target PAY:26-28/hr
SUMMARY:
Entry Level Lab Technician in the Complaint Investigations Lab.
The Technician will be responsible for: Investigating returned product in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.
The Technician will document complaint investigations in the Complaint Handling System.
The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.


BACKGROUND/EDUCATION:
• Experience in Medical Device / Biotech Industry is preferred.
• Knowledge of Electronic Troubleshooting is preferred.
• Ability to work in a team setting is a plus.
• Fast learner and ability to follow written work instructions of SOP’s is preferred.
• Good documentation skills are a must.
• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
• Ability to focus while performing repetitive and routine investigations is a must.
• Great fit for workers with Manufacturing, Inspection, and Assembly experience.
• Minimum education required is H.S. Diploma or equivalent (such as GED).
• An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
• Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered; but please note that candidates with a Bachelor’s degree are not an ideal fit for this entry level position.
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