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Contract Administrator
1 Bayer Drive Indianola Pennsylvania USA 15051 Indianola, PA 15051 US
Job Description
Position Purpose:
Position is responsible for aiding internal customers. Responsibilities include providing service and billing documentation and supporting the resolution of customer inquiries regarding parts and service for the Radiology division.
Major Tasks & Responsibilities:
Provide support function such as facilitating resolution of customer credit and/or documentation issues.
Utilize SAP and CRM Systems to professionally manage customer/field requests.
Support other functions within Field Service Operations Excellence Squad.
Minimum Education and Experience Requirements:
Associates degree in business or technical discipline with 6 months + of overall experience in areas such as credit and collections, call centers, customer relations/facing or relevant experience OR a bachelors degree in business or technical discipline with 0 years of overall experience.
This position requires a willingness to learn, excellent inter-personal, organizational, written, and oral communication skills.
Proficiency in Microsoft Office product suite.
Experience with SAP and Salesforce strongly preferred.
Ability to work in a demanding environment.
Work Relationships
Internal customers including Credit and Collections, Training, Svc Operation, Field Service, Field Service Operations Excellence Squad
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.
Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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