Customer Care Associate I
6201 South Freeway Ft Worth, TX 76134 US
Job Description
Duties:
- Inbound / Outbound Customer Calls
- Order Placement
- Order Inquiries
- SFDC Case initiation and resolution.
- Handle shipping issues, proof of delivery verification and issuing call tags.
- Perform account management activities including credit and debit transaction
Experience:
- MS Office, MS Outlook
- 10-Key and typing proficiency
- Accuracy and attention to detail
- Communication skills and problem solving skills in a business professional environment required.
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Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.