Donor Recruiter
995 Park Center Drive , Bldg. R-431 Vista, CA 92081 US
Job Description
- Responsible for recruitment of plasma donors using various marketing strategies.
- Perform pre-screening of donors to determine suitability.
Primary responsibilities:
- Contact potential donors and request copies of their lab results to review for suitability (outbound calls)
- Contact various Physician, clinics, hospitals and support groups to establish recruiting collaboration in identifying participants
- Pre-screen donors and collect pertinent information to determine suitability
- Schedule donors for additional testing, when required
- Take inbound calls from potential donors and answer questions about the various donation programs and donation process.
- Complete special projects and miscellaneous assignments as requested by the supervisor
- Coordinate and handle specimen/samples for testing arrangements with internal and external laboratories
- Maintain accurate records and documentation
Knowledge, Skills & Abilities:
- Must be detail oriented and have excellent organizational skills
- Use & knowledge of social media platforms (Facebook, Instagram, etc.) to reach out to potential donors
- Must have basic computer skills
- Excellent customer service skills
- Must be able to communicate effectively with supervisor and upper management
- Ability to speak, read, write and understand English
Education:
- High school graduate or GED required
Experience:
- Should have phone experience, preferably in high call volume office or call center
Pay Rate Range: $20-24/hr. Salary will be commensurate with experience
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Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.