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Technician I
195 McDermott Road No Haven, CT 06473 US
Job Description
As the Technician I, Service Operations, you will work on global efforts to align service inventory, facilitate product returns, transact service functions within SAP. Through these functions you will achieve objectives for service, inventory management, and operating goals. You will help to manage product returns, material history research, materials, deliveries, resolve inventory & service transaction conflicts, and complete SAP system transactions for service operations.
Location: North Haven, CT
Ability to travel: 0% (Domestic and International)
You will:
- Execute inventory management processes and procedures
- Complete cycle count of inventory
- Manage material movements and delivery for capital and spare part requests
- Collaborate closely with North Haven Field Returns team to plan inventory movements
- Execute internal material movements within the SAP system and physically
- Operate at an exceptional level to improve operational efficiency, effectiveness, and accountability of the GRSS team.
- Support SAP Service and Business functions such as repair in service center, returns management, intercompany returns, logistics and other service and repair activities
- Complete necessary training and tool use to achieve a world class team.
- Identify and act on opportunities, issues, and problems in a changing environment.
- Performs inventory movements and management of new and returned products.
DIFFERENTIATING FACTORS Autonomy: Entry level position typically requiring little to no prior experience in technical aspects of a job; . Work is clearly defined, routine or follows standard procedures and is closely supervised. Performs basic tasks and enters data.
Organizational Impact: Performs basic technical activities and records data. Delivers job responsibilities following a defined standard output or set of procedures.
Innovation and Complexity: Problems faced are general and may require some analysis to understand and resolve. Expected to independently propose solutions to problems for supervisor review. May be responsible for recommending making minor changes in systems and processes to solve problems or improve effectiveness of own job area .
Communication and Influence: Communicates with contacts typically within immediate job area. Obtains and provides technical information requiring little explanation or interpretation.
Required Knowledge and Experience: Requires limited job knowledge of systems, procedures. Follows basic work routines and standards. Does not require college education, 1 years of experience required.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.
Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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