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Field Service Engineer Tech

Green Oaks, IL 60044

Posted: 05/01/2024 Employment Type: Contract Job Category: Engineering Job Number: 605750 Is job remote?: No Country: United States

Job Description


Job Description: 
Working in the field, under the supervision of the Field Service Manager, this position is responsible for installation, maintenance, servicing, and testing of high quality medical device systems and system components. Up to 80% domestic travel is required for this role.

JOB DUTIES:

•    Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems. 
•    Provide complete and accurate service records for submittal to Quality Management System. 
•    Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
•    Provide accurate and regular business expense reports, adhering to Company policy
•    Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
•    Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments. 
•    Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
•    Performs other related duties and responsibilities, on occasion, as assigned.

GENERAL QUALIFICATIONS

•    Associates or technical degree required (or relevant experience)
•    Bachelors degree in Biomedical Engineering is preferred.
•    Exceptional troubleshooting ability
•    Physical ability to lift 50 pounds
•    Mechanical assembly, able to work with tools
•    Previous experience in a medical device company preferred
•    Strong organizational and follow-up skills
•    Ability to interface with multiple groups in the organization to resolve service issues.
•    Overall positive and optimistic attitude.
•    Technical writing skills are a plus
•    Works well independently
•    Experience working in a broader enterprise/cross-division business unit model preferred.
•    Ability to work in a highly matrixed and geographically diverse business environment.
•    Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
•    Ability to leverage and/or engage others to accomplish projects.
•    Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
•    Multitasks, prioritizes and meets deadlines in timely manner.
•    Ability to maintain regular and predictable attendance.
•    Occasional overtime is a requirement of this position.


 

Pay Rate Range: $20-25/hr. Salary will be commensurate with experience

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.

Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Green Oaks, IL

Discover exciting job opportunities in the vibrant area of Green Oaks, Illinois! Situated in the picturesque Lake County, just a stone’s throw away from Chicago, Green Oaks offers a perfect blend of suburban tranquility and urban convenience. With renowned art galleries, such as the David Adler Music and Arts Center, thriving theater scene including the Citadel Theatre Company, and beautiful green spaces like Independence Grove Forest Preserve, this region is a haven for both outdoor enthusiasts and culture aficionados. Enjoy easy access to professional sports teams like the Chicago Bears and Cubs, as well as delectable cuisine ranging from authentic deep-dish pizza to gourmet dining experiences. Explore our job listings today and unlock the countless growth opportunities this charming locale has to offer!

Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.