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HCP Engagement System Implementation & Administrator
45 Sidney Street, 001 Cambridge, MA 02139 US
Job Description
This company is seeking a highly skilled and motivated contract employee to oversee the implementation of our Healthcare Professional (HCP) Engagement System and manage the system as the System Administrator once it is implemented. The ideal candidate will have experience in system implementation, project management, and system administration, with a strong understanding of compliance and regulatory requirements related to HCP engagements.
Key Responsibilities:
Implementation Phase:
- Project Management:
- Lead the implementation of the Global HCP Engagement System
- Develop and maintain a detailed project plan, including timelines, milestones, and deliverables.
- Coordinate with internal stakeholders, including IT, Compliance, Legal, and the broader business teams, to ensure alignment and successful implementation.
- Coordinate with the vendor to ensure that all technical and functional requirements are met, and that the system is configured correctly.
- Training
- Assist in development of training materials and sessions for end-users to ensure they are proficient in using the new system.
Post-Implementation Phase:
System Administration:
- System Maintenance:
- Serve as the primary System Administrator for the HCP Engagement System, responsible for ongoing maintenance, updates, and troubleshooting.
- Monitor system performance and address any issues or bugs promptly.
- User Support:
- Provide ongoing support to end-users, addressing any questions or issues they may have with the system.
- Conduct regular training sessions and refresher courses to ensure continued user proficiency.
- Enhancements and Improvements
- Gather feedback from users to continuously improve system functionality and user experience
- Bachelor's degree in Business, Information Technology, or a related field.
- Proven experience in system implementation and project management.
- Strong understanding of compliance and regulatory requirements related to HCP engagements.
- Proficiency in system administration and data management.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Strong analytical and problem-solving skills.
- Detail-oriented and highly organized.
- Experience in the pharmaceutical or biotechnology industry.
- Familiarity with HCP engagement systems and related software.
- Project management certification (e.g., PMP) is a plus.
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.
Planet Pharma is an equal opportunity employer. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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