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HR Operations Advisor - Interview Scheduler

Boca Raton, FL 33487

Posted: 02/06/2024 Employment Type: Contract Job Category: Human Resources Job Number: 599976 Is job remote?: No Country: United States

Job Description

Target PR Range: 20-25/hr/hr
*Depending on experience

Our organization needs a reliable Interview scheduler to be responsible for our company’s coordination of internal and external candidate interviews. We are looking for an experienced professional who understands our business scheduling needs.  The individual will partner with recruiters and managers to ensure requests are processed timely.  Schedules can be process for multiple locations and time zones within the U.S. We are seeking an individual who can work in a fast-paced, multitasking environment. Effective communication and computer literacy are key skills.

RESPONSIBILITIES AND ACCOUNTABILITIES 
1     Deliver exceptional customer service to candidates, employees, managers, and recruiters with coordination and interview scheduling requests
2     Responsible for adhering to appropriate HR Operations Service Level Agreements and Key Performance Indicators
3     Manage complex interview arrangements (e.g. time zones, multiple panel interviewers, process documentation, etc.)
4     Schedules and confirms appointments for internal and external candidates
5    Ability to work efficiently with minimal supervision
6    Support HRSC with service calls inquiries or tickets as needed during peak periods
7    Sending out reminders of scheduled meetings, partner with recruiters and managers to address schedule changes or modifications to structure of interviews
8    Provide guidance to candidates for example facility, and travel 
9    Maintains detailed and current knowledge of the company's Interview Scheduling procedures, and documentation
10     Manage large volumes of interview scheduling requests 
11    Provide our candidates, recruiters and interviewers with solutions and answers that are clear, sustainable and trend-setting
12     Proactively identify areas of improvement that can positively impact the candidate, recruiter, and hiring manager experience
13    Manager all resolutions and actions in line with policies and agreed processes.

Education 
(Minimum education required for the role. This includes degrees, licenses, and certifications that are required to perform the job.)     High School Diploma or equivalent within in Business or related field required.
Experience 
(Minimum years of experience and knowledge required to perform the job.)     •    1-2 years’ experience in administration
•    Experience in HR or Shared Services operations; experience spanning multiple HR areas desirable
•    Knowledge of case management systems and HR Portal technology is helpful
•    Knowledge of Workday is a plus
Competencies 
(Measurable or observable skills, abilities, and behaviors critical to successful job performance.)     •    Strong organizational skills and time management
•    Ability to work in independent or team environment
•    Communicate effectively with all parties as required
•    Strong customer service focus
•    Process improvement, and comprehensive understanding of the cross functional processes 
 
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About Boca Raton, FL

Ready to embark on a rewarding career journey in Boca Raton, Florida? Explore our list of exciting job opportunities in this vibrant and bustling city. Boca Raton, known for its beautiful beaches, upscale shopping at Mizner Park and Town Center Mall, and cultural events at the Boca Raton Museum of Art and The Wick Theatre, offers a unique blend of work and play. With a thriving economy, stunning parks like Red Reef Park and Gumbo Limbo Nature Center, and a strong sense of community, Boca Raton provides endless growth possibilities for job seekers. Join us in discovering the charm and endless opportunities that this remarkable Florida city has to offer!

Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.