Office Coordinator
101 California Street, Suite 2900 San Francisco, CA 94111 US
Job Description
Primary Responsibilities (Guest Experience):
- Greet and welcome all visitors, ensuring a positive first impression
- Deliver on overall guest experience and hospitality standards by offering guest refreshments, escorting guests to meeting spaces and handling any needs or questions
- Manage incoming calls, emails and inquiries and directing them to the appropriate teams or individuals
- Maintain a presentable and sophisticated front and common office area (meeting rooms, break rooms, client-facing spaces)
Primary Responsibilities (Office Management):
- Oversee office supply inventory, ordering, stocking and organizing
- Manage incoming and outgoing mail and deliveries
- Provide general administrative office support to various departments as needed (i.e., printing or binding requests, shipping, ad-hoc gifting needs)
Primary Responsibilities (Event Planning):
- Organize and execute office programs that drive culture, community and team-building
- Organize giving back / volunteer events and activities for broader office
- Coordinate with vendors, caterers and external event partners
- Manage event timelines, budgets and communications to ensure successful execution
- Point of contact for VIP meetings ensuring meeting rooms, food & beverage and technology is ready for meeting and guests
Primary Responsibilities (Community Building):
- Foster a sense of community within the office by organizing employee engagement activities, in partnership with National Office Experience team, including team-building events, lunch and learns and social gatherings
- Proactively seek ways to enhance the office environment and promote a positive and collaborative workplace culture
Qualifications and Characteristics:
- 2-5+ years’ experience in an office management, hospitality or event planning role
- Bachelor’s degreeÂ
- A proactive and resourceful attitude, with a commitment to creating a positive guest and employee experience
- Emotional skill set to interact with clients and Executives who have high expectations and demands
- Meticulous attention to detail and an ability to perform tasks with a high degree of accuracy and efficiency
- Excellent communication skills, both written and oral
- Must be a team player willing to contribute in a variety of ways
- Ability to develop and maintain collaborative relationships internally and among clients
- Ability to exercise judgment in managing confidential or sensitive information
- Demonstrated passion for delivering exceptional client service
- Proficiency with Microsoft Word, Excel and PowerPoint, Outlook, etc.; Salesforce experience is a plus
- General comfort level with Internet/intranet usage and ability to learn proprietary software and databases
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