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Program/Project Analyst (Failure Analysis Engineer)

Indianapolis, IN 46231

Posted: 05/22/2024 Employment Type: Contract Job Category: Engineering Job Number: 606689 Is job remote?: No Country: United States

Job Description


The candidate will be responsible for performing and documenting complaint analyses on returned medical devices.  An understanding of patient monitors, respiratory equipment, and surgical generators use in the field preferred.  Good communication skills are required.  Ability to work with internal groups to resolve issues.  Ability to work with no to minimal supervision. 

 

Top 3 technical  skills that you are required for this role:
  1. Strong electronic and mechanical troubleshooting skills.
  2. Ability to read and interpret manuals, procedures, and schematics.
  3. Technical writing skills for documenting results.

Education Required: Baccalaureate degree.

Careers that Change Lives

Together, we can change healthcare worldwide. At this company, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. The Global Regions Service Operations Quality Failure Analysis Engineer I has the exciting opportunity to work across the entire product portfolio to impact both current and future patients. You will be part of the Global Regions Quality and Regulatory Affairs team partnering with our various operating units, the enterprise and its functions, the manufacturing networks, and the other regions.

  

A Day in the Life

 

Every day activities are subject to change, including the following responsibilities:
  • Managing complaint backlog.
  • Performing complaint analysis on low-to-medium-complexity electrical, mechanical, and electro-mechanical products that have been returned from the field.
  • Data collection and manipulation.
  • Entry-level individual contributor on a project or work team working with moderate supervision.
  • Identifies, defines, and addresses problems that are not immediately evident but typically not difficult or complex.
  • Communicates primarily with internal contacts within the site, however, may be involved with communications to outside post-market, sustaining engineering, and/or R&D engineering groups.
  • Ability to lift/move objects up to 40 lbs.
  • Ability to follow oral and written instructions.
  • Updating existing work instructions.

Must Have: Minimum Qualifications
  • Basic aptitude with Microsoft Office programs (Word, Excel, PowerPoint, SharePoint, etc.).
  • Entry-level knowledge and skills within a specific technical or professional discipline with a general understanding of other areas within the job function.
  • Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
  • 0 Years of experience required.

Nice to Have
  • Ability to read and interpret technical documents such as drawings, schematics, wiring diagrams, etc.
  • Circuit board troubleshooting experience.
  • Through-hole and surface mount soldering experience.
  • Technical writing skills.
  • Organizational skills.
  • Proven ability to solve problems. Problems and issues faced are not complex, difficult or undefined, and require information gathering, analysis and investigation.
  • Proven communication skills: Communicates with internal customers and stakeholders concerning ongoing operations, programs, or processes.

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.

Planet Pharma and The Planet Group of Companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Indianapolis, IN

Ready to kickstart your career in the vibrant city of Indianapolis, Indiana? Look no further! Explore our diverse job opportunities in this dynamic city that not only boasts a thriving job market but also offers a rich blend of cultural experiences, from catching a race at the iconic Indianapolis Motor Speedway to savoring delicious local eats like breaded pork tenderloins. Discover renowned art galleries like the Indianapolis Museum of Art at Newfields, catch a show at the historic Indiana Repertory Theatre or root for the beloved Indianapolis Colts at Lucas Oil Stadium. With picturesque parks like Eagle Creek Park and a bustling downtown scene, Indianapolis is the perfect place to grow both personally and professionally. Browse our job listings today and unlock endless possibilities in this enchanting city!

Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.