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Planet Pharma
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Target PR Range: 44-54/hr
*Depending on experience
Purpose Statement:
The US Patient Services team is an industry leading organization, providing unparalleled patient support that results in improved brand loyalty and patient satisfaction. The EOT Business Analyst / Project Manager reports to Manager, APS Operations to help support the growth and development of our internal program operational tools, which include:
• Escalation Tool: Internal tool to manage field escalations
• iSuggest: Digital suggestion box to manage program improvements and field suggestions
• SharePoint: Internal team sites to manage team communications and documentation
• SMaRT: Program application to manage changes in workforce such as on board and off boarding resources
Major Responsibilities:
• Liaison between APS Stakeholders and the Cognizant Development, and Testing Team
• Engage and manage the people, process, and technology that will accomplish the sprint's objectives
• Develop and manage timeline of user stories, forecast time and budget spend, resource allocation
• Develop and publish communication plan for the sprint
• Develop, publish, and educate the stakeholders on deployment plan
• Create and communicate status updates to appropriate stakeholders
• Meet with APS stakeholders, understand the stakeholder needs and document their needs in JIRA or other requirements gathering repository (user stories)
• Document and manage backlog of user stories – JIRA or another repository
• Liaison between APS Ops. development team and stakeholders
• Identify and design innovative solutions per the business strategy and stakeholder needs
• Communicate the requirements and designs to APS Ops. development team
• Partner with and assist the APS Ops. development team during the development and unit testing phases
• Develop, manage, and help execute functional and integration testing
• Develop and maintain training and user documentation
• Assist with communications to the stakeholders
• Create, document, execute, and communicate results of user acceptance testing
• Create SOP, work instructions, and detailed process flow diagrams of the solutions
Qualifications:
• 3+ years working in the same functional area on 3 or more concurrent projects
• Experience managing 2 or more projects concurrently and the projects are in different phases
• Able to document the output of the interactions in both written and flow diagrams
• Ability to think through the logical unit of work and conduct a complete impact analysis
• Able to develop good working relationships between all parties
• Highly skilled in relational database
o Develop ER diagrams
o Design and execute SQL
• Working knowledge of JIRA, VISIO
• Experience with Agile type projects and methodology
• Communication Skill: able to take disparate information and present it in a complete, accurate, and concise manner
• Additional Skill Set, not required
o Experience with Microsoft Power Platform: Power App, Automate, and Power BI
o Experience with .NET
o Smartsheet development
o Power BI development
Project Manager II
Posted: 07/10/2024
2024-07-10
2024-08-16
Employment Type:
Contract
Job Category: Project Management
Job Number: 610127
Is job remote?: Yes
Country: United States
Job Description
Target PR Range: 44-54/hr
*Depending on experience
Purpose Statement:
The US Patient Services team is an industry leading organization, providing unparalleled patient support that results in improved brand loyalty and patient satisfaction. The EOT Business Analyst / Project Manager reports to Manager, APS Operations to help support the growth and development of our internal program operational tools, which include:
• Escalation Tool: Internal tool to manage field escalations
• iSuggest: Digital suggestion box to manage program improvements and field suggestions
• SharePoint: Internal team sites to manage team communications and documentation
• SMaRT: Program application to manage changes in workforce such as on board and off boarding resources
Major Responsibilities:
• Liaison between APS Stakeholders and the Cognizant Development, and Testing Team
• Engage and manage the people, process, and technology that will accomplish the sprint's objectives
• Develop and manage timeline of user stories, forecast time and budget spend, resource allocation
• Develop and publish communication plan for the sprint
• Develop, publish, and educate the stakeholders on deployment plan
• Create and communicate status updates to appropriate stakeholders
• Meet with APS stakeholders, understand the stakeholder needs and document their needs in JIRA or other requirements gathering repository (user stories)
• Document and manage backlog of user stories – JIRA or another repository
• Liaison between APS Ops. development team and stakeholders
• Identify and design innovative solutions per the business strategy and stakeholder needs
• Communicate the requirements and designs to APS Ops. development team
• Partner with and assist the APS Ops. development team during the development and unit testing phases
• Develop, manage, and help execute functional and integration testing
• Develop and maintain training and user documentation
• Assist with communications to the stakeholders
• Create, document, execute, and communicate results of user acceptance testing
• Create SOP, work instructions, and detailed process flow diagrams of the solutions
Qualifications:
• 3+ years working in the same functional area on 3 or more concurrent projects
• Experience managing 2 or more projects concurrently and the projects are in different phases
• Able to document the output of the interactions in both written and flow diagrams
• Ability to think through the logical unit of work and conduct a complete impact analysis
• Able to develop good working relationships between all parties
• Highly skilled in relational database
o Develop ER diagrams
o Design and execute SQL
• Working knowledge of JIRA, VISIO
• Experience with Agile type projects and methodology
• Communication Skill: able to take disparate information and present it in a complete, accurate, and concise manner
• Additional Skill Set, not required
o Experience with Microsoft Power Platform: Power App, Automate, and Power BI
o Experience with .NET
o Smartsheet development
o Power BI development
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