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Sales Support Representative I

Barrett Parkway, GA 30144

Posted: 05/01/2024 Employment Type: Contract Job Category: Professional Services Job Number: 605692 Is job remote?: No Country: United States

Job Description

As a Global Account Manager, you will be a key member of a sales team responsible for sales, service, growth, and relationship management within an assigned global sales region, supporting both domestic and international customers.

  • Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
  • Coordinates and collaborates with disparate groups within the company (lab scientists, marketing, order fulfillment, shipping, outside sales, direct teams) to meet the needs of our customers.
  • Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
  • Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems.
  • Territory includes international distributors and global teams, as well as domestic (US) customers.
  • Responsible for lead management, lead follow-up, and opportunity closing throughout the territory.
  • Participate in business process improvement groups and assist in driving change throughout the organization.
  • Some travel will be required (including overnight) to attend trade shows and conferences.

  • Bachelors degree in life science and/or business-related field
  • 1-2 years of previous account management, marketing, sales or customer service experience
  • Order management/ERP software familiarity (Sage, SAP, etc.)
  • Salesforce or other CRM experience
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize tasks in a busy environment
  • Critical problem solving and analytical skills
  • Computer proficiency and strong familiarity with Microsoft Office
  • Detail-oriented with exceptional organizational skills
  • Positive attitude with an ability to work well independently as well as part of a team
  • Customer focused
  • Ability to travel up to 15%
Pay ranges between $20-24/hr and is based on expereince 
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About Barrett Parkway, GA

Ready to embark on a new career journey near Barrett Parkway, Georgia? This vibrant and growing area offers job seekers an array of opportunities amidst a backdrop of unique charm and endless growth potential. Whether you're drawn to the bustling shopping and dining scene at The Avenue West Cobb, the artistic vibes of the Marietta Square Art Walk, or the thrill of catching a game at Truist Park, home of the Atlanta Braves, this part of Georgia has something for everyone. From the rich history of Kennesaw Mountain National Battlefield Park to the eclectic culinary experiences at local eateries like Capers and Aspens Signature Steaks, Barrett Parkway is the perfect place to launch your career and create lasting memories. Explore our job listings today and discover why this area is the ideal location to take your career to new heights!

Although this hasn't been an issue at Planet Pharma, the staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly and never provide banking information during the application process. Candidate safety is a top priority at Planet Pharma.