Senior Lab Support Engineer (Lab Security Architect)
105 Digital Drive Novato, CA 94949 US
Job Description
Summary:
The Information Management Strategic Platforms department seeks a Lab Security Architect to support a security restructuring of our laboratory environment. The successful candidate will have the opportunity to partner closely with both IT professionals and laboratory customers. They will play a key role in supporting the secure buildout of a new laboratory environment. Experience with pharmaceutical/biopharmaceutical industries or other regulated environments is required.
Responsibilities:
- Assist with documenting security requirements for 125 laboratory
- Gather and document Windows Active Directory requirements for laboratory
- Document laboratory environment remote access
- Migrate laboratory servers and workstations into new environment (i.e., network, domain) and test
- Test remote access functionality for selected laboratory server/workstations.
- Research, test and recommend specific system software options to meet platform
- Possibly assist with off-hours monthly maintenance and updating
- Support application/system deployment projects emphasizing the software development lifecycle (SDLC).
- Able and willing to transport, lift and install PC equipment in a controlled laboratory
- Troubleshoot IT issues and provide excellent customer service to our
- Ensure all tracks of project implementation occurs in accordance with established change control
- Energetic/self-motivated, able to work independently and in team with strong organizational
- COMPTIA A+ Certification
- Bachelor’s Degree Preferred
- 2-5 years’ experience required
- Troubleshooting and supporting hardware and applications on Windows Operating System
- Experience building and deploying validated systems in a GxP
- Familiarity with System Development Life Cycle (SDLC) and Computer Systems Validation (CSV).
- Strong knowledge of networking, GPOs, AD and the deployment and support of Client, Application Server and Database Server architecture within a validated enterprise
- Knowledge including Microsoft Server, Windows 10, MS SQL and Oracle SQL
- Troubleshooting and supporting a client/server environment (Windows and Oracle).
- Able to work independently and research answers on This includes talking to vendors, searching solutions on the internet, etc.
- A solid communicator who can speak effectively to technical and non-technical
- A team-player able to collaborate and add-value in determining
Nice to have:
- Experience with integration of laboratory equipment to laboratory information management
- Experience in supporting and maintaining scientific systems, example systems include:
- LabWare LIMS
- Plate reader Systems [SoftMax Pro, WinKQCL, MSD]
- MODA-EM
- Empower
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