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HCP Engagement System Implementation & Administrator
45 Sidney Street, 001 Cambridge, MA 02139 US
Job Description
This company is seeking a highly skilled and motivated contract employee to oversee the implementation of our Healthcare Professional (HCP) Engagement System and manage the system as the System Administrator once it is implemented. The ideal candidate will have experience in system implementation, project management, and system administration, with a strong understanding of compliance and regulatory requirements related to HCP engagements.
Key Responsibilities:
Implementation Phase:
- Project Management:
- Lead the implementation of the Global HCP Engagement System
- Develop and maintain a detailed project plan, including timelines, milestones, and deliverables.
- Coordinate with internal stakeholders, including IT, Compliance, Legal, and the broader business teams, to ensure alignment and successful implementation.
- Coordinate with the vendor to ensure that all technical and functional requirements are met, and that the system is configured correctly.
- Training
- Assist in development of training materials and sessions for end-users to ensure they are proficient in using the new system.
Post-Implementation Phase:
System Administration:
- System Maintenance:
- Serve as the primary System Administrator for the HCP Engagement System, responsible for ongoing maintenance, updates, and troubleshooting.
- Monitor system performance and address any issues or bugs promptly.
- User Support:
- Provide ongoing support to end-users, addressing any questions or issues they may have with the system.
- Conduct regular training sessions and refresher courses to ensure continued user proficiency.
- Enhancements and Improvements
- Gather feedback from users to continuously improve system functionality and user experience
- Bachelor's degree in Business, Information Technology, or a related field.
- Proven experience in system implementation and project management.
- Strong understanding of compliance and regulatory requirements related to HCP engagements.
- Proficiency in system administration and data management.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Strong analytical and problem-solving skills.
- Detail-oriented and highly organized.
- Experience in the pharmaceutical or biotechnology industry.
- Familiarity with HCP engagement systems and related software.
- Project management certification (e.g., PMP) is a plus.
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
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