Job Details

Pay range: 21-31/hr
*depending on exp

Position Summary
The HR Assistant provides administrative and operational support across Human Resources programs and processes, helping to ensure a positive employee experience and efficient HR service delivery. This role supports employee lifecycle activities, maintains employee records and HR documentation, assists with compliance and reporting activities, and serves as a key resource for employee inquiries and HR operational support.

Employee Lifecycle Administration
·         Manage employee onboarding activities, including new hire benefit elections and Form I-9 completion; support benefits orientation as needed
·         Coordinate employee offboarding activities in partnership with IT, Legal, Payroll, Benefits, and HR Business Partners
·         Manage internal transfer processes and associated administrative tasks
·         Support the exit interview process, conduct exit interviews, and consolidate feedback and data
·         Coordinate employee headshot processes and updates within the HRIS
·         Process unemployment claims and respond to related inquiries

Employee Records & Documentation Management
·         Maintain accurate and up-to-date employee records, including personal information, employment documentation, promotions, transfers, and terminations
·         Ensure compliance with data privacy, record retention, and confidentiality requirements
·         Manage electronic and physical filing systems
·         Maintain employee personnel files and Documents of Record
·         Organize and maintain HR-related documentation, forms, templates, and reference materials
·         Oversee outsourced employment verification process; prepare verification and authorization letters
·         Manage Form I-9 reverifications and updates
·         Partner with Legal to coordinate and fulfill requests for employee records and documentation, including subpoenas and former employee file requests

Employee Support & HR Services
·         Serve as a point of contact for employee HR-related inquiries and provide timely assistance
·         Responsible for HR Operations mailbox, triaging questions and responding to inquiries
·         Coordinate company recognition and acknowledgement of employee life events, including sympathy flowers and newborn gifts

Compliance, Reporting & Policy Administration
·         Support employee education and awareness of HR policies and procedures
·         Participate in HR audits and support implementation of audit recommendations
·         Support Affordable Care Act (ACA) reporting and compliance activities
·         Maintain labor law postings, including onsite and electronic notices
·         Audit and maintain employee job descriptions
·         Assist with development, maintenance, and administration of HR policies and procedures
·         Manage the Employee Handbook, including content updates, posting, and compliance reviews

HR Operations & Administrative Support
·         Update and maintain ARC content for HR Operations, Benefits, and Leave programs
·         Support HR communications, including coordination with Corporate Communications, intranet postings, and employee communications
·         Facilitate and track purchase orders, contracts, and statements of work for the Benefits and HRIS teams
·         Manage the HR FedEx account and coordinate mailing requests
·         Provide project support for Benefits and Leave programs as needed
·         Serve as back-up support for Benefits and Leave functions

Continuous Improvement
·         Identify opportunities to improve HR processes and operational efficiency
·         Participate in projects focused on enhancing HR services, processes, and employee experience

Qualifications
·         Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
·         0-3 years of experience in HR Operations, Human Resources, or a related role
·         Knowledge of HR laws, regulations, and HR best practices
·         Strong organizational skills with exceptional attention to detail and accuracy
·         Excellent communication and interpersonal skills
·         Ability to handle sensitive and confidential information with discretion
·         Strong problem-solving skills and a proactive approach to work
·         Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment
·         Proficiency with HRIS systems and Microsoft Office applications