Job Details
Posted 17 June, 2026
Job Id: 628707
Field Service Engineer UK&I
Job Description
Field Service Engineer – UK (Full?Time, Travel?Focused)
If you enjoy variety, autonomy, and working with cutting?edge technology, this role may be your next great move. We’re searching for a Field Service Engineer who loves solving problems, supporting customers, and keeping high?performance medical devices running at their best.
What You’ll Do
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Support clinicians by installing, maintaining, and repairing advanced laser and energy?based systems.
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Own your territory by planning service visits, coordinating with dispatch, and ensuring customers feel supported.
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Diagnose complex issues using your knowledge of electronics, optics, and mechanical components.
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Collaborate with internal teams to escalate unusual cases and share insights that improve product performance.
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Promote service excellence through clear communication, professionalism, and a solutions?oriented approach.
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Spot opportunities for upgrades, training, and service agreements.
What You Bring
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Technical degree or equivalent hands?on experience.
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Several years working with complex electronic systems; laser experience is a bonus.
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Strong troubleshooting instincts and the ability to think creatively under pressure.
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A friendly, confident communication style.
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Willingness to travel frequently, including overnight stays.
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Valid driver’s licence and ability to travel across the UK and EU without restriction.
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert
Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
