Job Details
Posted 18 June, 2026
Job Id: 626338
Life Science Engineer III – Chromatography
Job Description
Key Responsibilities
Program Development (Primary Focus)
- Build and scale a new LC/MS service capability, including:
- Designing service workflows and operational models
- Defining parts inventory and supply strategies
- Creating SOPs, work instructions, and technical documentation
- Establishing platform coverage strategy (e.g., SCIEX, Agilent, Waters, Thermo)
Technical Execution
- Serve as the highest-level technical escalation point for LC/MS instrumentation
- Perform advanced diagnostics, troubleshooting, repair, and preventive maintenance
- Lead service delivery across LC/MS, LC, and associated analytical platforms
- Support multi-vendor systems, including single quadrupole and triple quadrupole mass spectrometers
Training & Mentorship
- Train and mentor internal engineering teams as the service function expands
- Partner with technical training leadership to build standardized training programs
- Support ongoing capability development across the organization
Client Engagement
- Act as the technical expert and client-facing representative for service capabilities
- Support business development efforts, including technical presentations and solution discussions
- Build strong relationships with customer stakeholders and end users
Operational & Continuous Improvement
- Lead escalation resolution and contribute to service quality improvements
- Support workflow optimization, SOP development, and regulatory compliance activities
- Contribute to pricing strategy insights based on technical complexity and service scope
Required Qualifications
Experience
- 7+ years of experience supporting and repairing life science instrumentation
- Strong focus on chromatography and mass spectrometry systems
- 3+ years of experience in GxP-regulated environments
- Hands-on experience with:
- LC/MS instrumentation (OEM background strongly preferred)
- Mechanical troubleshooting, repair, and hardware diagnostics
- LC and/or GC systems
Technical Expertise
- Deep knowledge of:
- HPLC/UPLC, IC, SFC
- GC, GC/MS, LC/MS
- Single and triple quadrupole mass spectrometers
- Experience across multi-vendor platforms
- Strong troubleshooting and diagnostics capabilities across complex analytical systems
- Experience with GxP validation, equipment qualification, and SOP development
Core Skills
- Ability to design and implement service processes independently
- Strong communication skills, with the ability to engage both technical and non-technical stakeholders
- Proven ability to lead escalations, mentor engineers, and optimize workflows
- High attention to detail and documentation accuracy
Preferred Qualifications
- Degree in Engineering (Mechanical, Electrical, Biomedical, or related field) strongly preferred
- Chemistry degree acceptable with demonstrated mechanical aptitude
- Prior experience in OEM service organizations
- Experience mentoring or training junior engineers
Technology Experience
- HPLC / UPLC, IC, SFC
- GC, GC/MS, LC/MS
- Single and triple quadrupole MS systems
- General lab equipment (balances, centrifuges, incubators, freezers, LN? storage, water systems, etc.)
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
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