Posted 26 August, 2026

Job Id: 630432

QA Operations Lead


Location: New Haven, CT
Category: Quality and Compliance
Salary: Apply for details
Country: United States
Employment: Contract
Worksite: On-Site
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Job Description

Pay 50-60/h depending on experience
 

Brief Job Profile Description

Guide the execution of core processes related to clinical finished product release and distribution, including managing deviations, complaints, and supplier quality. Ensure timely data entry and documentation review and approval. Lead and approve investigations to establish root causes, track CAPA implementation, and approve investigation reports. Provide guidance on GxP, coordinate quality agreement review, change management and actively engage in process improvements and risk assessments. Conduct data analysis, develop reports on quality metrics and key performance indicators, and support overall planning for change management and guidance for internal and external stakeholders.

Typical Accountabilities

* Guide execution of core processes applicable to clinical finished product release and distribution.

* Guide timely data entry and documentation related to own quality area.

* Review and approve investigations to ensure root cause is established and relevant CAPAs are in place, and track implementation.

* Lead quality agreement negations and suppliers risk management evaluations for packaging and labeling CMOs

* Conduct / guide ongoing reviews and approvals of documentation as applicable.

* Provide advice on GxP within the site, with reference to guidelines and regulations.

* Actively engage in change management and process improvements and risk assessments, such as benchmarking internal and external quality assurance practices to identify innovative efficient and effective practices.

* Conduct data analysis and development of reports and insights on quality metrics and key performance indicators, using digital tools and processes.
* Support inspection readiness during internal audit and agency inspections.

Qualifications and Skills

  • Essential: High school education with significant experience or bachelor’s degree in science/engineering field such as Pharmacy, Biology, or Chemistry with some experience; Experience with quality processes across multiple areas; Experience interpreting and guiding clinical supply chain managers around principles and concepts of compliance management within a regulated environment; Experience troubleshooting issues across quality areas;
     

  • Minimum Experience: 8+ years
  • Industry: Pharmaceutical/Biopharmaceutical
     

  • Desirable: Experience implementing newer digital tools (e.g. Power BI, Smartsheet, Copilot)  and technologies related to QA reporting, documentation, and analysis. Must have Veeva Vault experience as a quality approver.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.

Fraud Alert

Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.

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