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Clinical Site Coordinator
Job Description
Looking for a Clinical Site Coordinator to act of the point of contact with clinical research sites to drive patient recruitment and retention and develop relationships with site staff.
Clinical Site Coordinator responsibilities include:
- Act as the first point of contact with clinical research sites identified by each study’s sponsor to pitch CTM’s portfolio of services and get them to opt in to working with us
- Continuously build relationships with the sites and act as a source of support throughout the recruitment process
- Gather insights from site level staff and help investigate and resolve site issues using creative problem-solving techniques
- Identify barriers to recruitment as well as solutions to those barriers
- Analyze site feedback and help brainstorm strategic ways to improve processes and provide additional support to site staff
- Use provided technology platforms to service assigned accounts, obtain orders, and plan follow up touchpoints
- Keep management informed by submitting activity and results reports with detailed notes
- Focus on streamlining our processes, adding value to our business, and meeting client and site needs.
- Communicate regularly and work collaboratively to share information, insights, and experiences with the rest of the Site Services team and other internal stakeholders
Qualifications include:
- Bachelor’s Degree in relevant field preferred
- 1-3 years of relevant experience working in the clinical trial industry or at the site level preferred
- Excellent communication skills, comfortable talking on the phone
- Excellent interpersonal problem-solving skills
- Excellent time management and attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organization skills
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
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