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Learning & Development - Training Associate
Job Description
Effective training programs are critical in a regulated manufacturing business, and this position plays an essential role in ensuring the training administration for manufacturing and support groups are compliant with regards to GxP, regulatory and industry standards and guidelines.
The Training Specialist's primary function is to ensure our learning management system is effective and efficient. He or she will interact with customers to streamline curricula within the LMS. They will ensure that customers are adequately credited for the training necessary to properly and consistently perform their functions and assist in identifying and implementing improvements to processes that will lead to gained efficiency and reduce costs.
This position reports on the training function within the Business Operations department and supports the Novato manufacturing site and its support groups.
Responsibilities:
• Administration of the Learning Management System (LMS) to ensure seamless customer experience for the users of manufacturing and manufacturing support groups
• Provision of training reports in support of audit and inspection
• Leading or assisting department projects as needed
LMS Administrative Requests:
• Building training curricula in association with the customer department/group
• Supporting project on migrating to paperless credit system
• Processing of training assignment requests, including curricula and user group creation and modification
• Processing Node structure changes and the associated re-grouping of personnel
• Entering training record data for non-LMS driven activities
• Integrating multiple types of e-Learning training modules into the LMS
• Creation, editing and archive of documentation as directed by department management
• Creation and delivery of custom reports as requested
• Maintain and update training database
Additional Responsibilities:
• Participate in internal and external audits and inspections
• Review documents (SOPs) and TNAs, provide feedback on the contents, and assess the training needs and requirements for new and revised procedures.
• Supporting department logistics as needed
• Deliver training as applicable
• Interact with customers across manufacturing and support groups to Address technical support inquiries
• Train on administrator tools and an ad-hoc and planned basis
• Guide/educate customers in the design of curricula and the associated implementation in the LMS to maximize efficiency and ensure consistency across learning content
• Support department logistics as needed
• Identify and recommend process improvements
• Lead or support improvement projects for training systems or programs
Required Skills:
• Administration of the LMS (ComplianceWire, Veeva, SAP etc.)
• Application of data integrity best practices in a corporate environment
• Use of web-based database software applications
• Effective customer service across all levels of business
Desired Skills:
• 2-4 years in a regulated environment supporting highly technical processes (e.g. life sciences, energy, aviation, nuclear industries)
• 4-6 years of experience in professional training
• Excellent written and verbal communication skills
• Ability to comprehend technical information related to equipment, process and regulatory expectations
• Familiarity with Biotech, Pharmaceutical and/or Medical Device Industry
• Microsoft Office Suite – Excel, Outlook, SharePoint, Visio, Word
Education:
Bachelor’s Degree in technical discipline preferred (biological sciences preferred, but not
required)
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
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