Product Surveillance Associate

Sturtevant, WI 53177

Posted: 01/07/2026 Employment Type: Contract Job Category: Pharmacovigilance Job Number: 624661 Pay Rate: 10.30 Is job remote?: No Country: United States

Job Description

Job Description:
The Product Surveillance Associate plays an integral role in post market compliance with following global regulations.
Work with minimal supervision and requires a high degree of interaction with customers, health care professionals and employees at all levels within the organization.
Reviewing product evaluation reports from field service technicians.
Processing the field inquiries received by phone, electronic or verbal correspondence in accordance to applicable SOP(s).
Provide technical support and remote troubleshooting guidance as needed.
Conduct follow up activities to be able to close records in a timely manner.
Complete investigations which may include execution of product returns and subsequent evaluations, reviews of manufacturing records, and assuring proper approvals are obtained as part of closures.

Execute the activities of processing complaints in accordance with the Company Quality System.

BS in a Physical Science or Engineering or Equivalent Experience Required
Experience in Quality Assurance and/or other regulated industry or similar experience required
Strong technical writing and general problem-solving skills required
Requires Vision Assessment (20/20 near visual acuity & acceptable color vision)
 


Pay Rate: $22/hr
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About Sturtevant, WI

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