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Quality - Lab Technician III
7000 Central Avenue Northeast Minneapolis, MN 55432 US
Job Description
HM's Top Needs:
- Confident with computer-based systems and detailed documentation
- Open to biohazard product cleaning and decontamination, including products returned with blood and tissue (with training provided and appropriate safety measures in place)
- Motivation and satisfaction in structured, routine work
Must Have
- Comfortable with repetitive, process-based tasks and able to maintain a steady workflow
- Demonstrated ability to escalate concerns or uncertainties effectively and in a timely manner
- Efficiency-minded – someone who enjoys checking things off, streamlining routines, and staying productive
- Familiarity with Microsoft Outlook or other email/calendar tools for communication
- Proficiency with basic spreadsheet tools (e.g., Microsoft Excel or Google Sheets) for data entry and tracking
- Strong written and verbal communication skills – clear, concise, and structured communication is essential
Nice To Have
- 1-3 years of Medical Device industry experience
- Familiarity with decontamination, sterilization, or lab protocols
- Familiarity with FDA medical device quality system regulations
Education Required: High school diploma or equivalent
Years’ Experience Required: 2+ years employment in any field
Position Summary
We are seeking a reliable, detail-oriented Technician II to join our Returned Product Analysis Intake Lab team. In this role, you’ll be responsible for receiving, cleaning, and documenting receipt of returned, explanted medical devices. Your work will directly support our commitment to patient safety, regulatory compliance, and continuous product improvement.
This is an ideal opportunity for someone who thrives on structure, takes pride in precision, and enjoys being part of a collaborative, dependable team.
What You’ll Do
- Receive, inspect, and document returned implantable medical devices such as pacemakers, defibrillators, and leads
- Perform cleaning and decontamination of products in a biosafety level II (BSL-2) laboratory environment, following strict safety and quality procedures
- Record device details and case information accurately in electronic systems
- Identify and communicate potential product complaints to internal quality and complaint-handling teams
- Package and prepare devices for shipment to manufacturing and analysis partners
- Maintain lab equipment, cleanliness, and organization to uphold safety and compliance standards
- Partner with Analysis teams to ensure consistent, high-quality documentation
What You Bring
- High school diploma or equivalent required & 2+ years of relevant work experience
- Strong attention to detail and accuracy in documentation
- Comfortable working in a BSL-2 lab environment with appropriate personal protective equipment (PPE)
- Proficiency with Microsoft Office and other standard computer applications
- Self-motivated and dependable, with strong communication and teamwork skills
- Previous experience in a laboratory, medical device, or regulated environment preferred
What This Role Offers:
- A steady, predictable routine with clear goals each day
- A collaborative team that shares the workload and supports one another
- Work that directly contributes to patient safety and product improvement
- A structured environment where focus and consistency lead to success
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
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