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Senior Claims Manager
Job Description
6?month contract
An international biopharmaceutical organisation is delivering a major capital project and is looking for an experienced Senior Claims Manager to strengthen its project services function. This is a site?based role within a high?visibility work package, partnering closely with procurement, contracts, engineering, and external delivery partners.
The Role
You’ll take ownership of the project’s commercial claims landscape, ensuring issues are surfaced early, managed proactively, and resolved in a structured and pragmatic way. This role suits someone who thrives in the field, builds trust quickly, and has the confidence to navigate complex stakeholder environments.
What You’ll Do
- Drive the internal process for commercial claim settlements
- Lead contract close?out activities
- Partner closely with the project’s EPCM organisation
- Align with internal stakeholders including legal, finance, procurement, contracts and technical SMEs
- Act as escalation point for ongoing supplier and contractor claims
- Identify and mitigate risks to contractual milestones through active communication
- Provide regular reporting on claim status and progress
- Attend project meetings and ensure stakeholders are kept informed on mitigations and recovery actions
- Conduct regular site walks to validate progress and uncover potential issues
- Bring a forensic, fact?based approach to evaluating claims and risks
- Lead with pragmatism, problem?solving, and hands?on engagement
- Provide team leadership and coaching where needed
- Strong technical background, ideally with prior field experience
- Bachelor’s degree
- 10+ years’ experience in project environments
- Proven experience as a Senior Claims Manager, including team management
- Excellent communication and negotiation skills, Fluent English
- Highly visible, self?driven, and proactive in engaging stakeholders
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
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