Search Jobs
Sr Rep, Customer Accounts
1452 Alton Parkway Irvine, CA 92606 US
Job Description
Responsible for the collection activities surrounding a receivable portfolio
Essential Job Functions:
Responsible for higher/complex monthly collection of the cash deemed necessary to achieve the Corporate Daily Sales Outstanding (DSO) objectives by reviewing the daily GetPaid Collection work queue and communicating to assigned customers 45%
Develop and execute collection strategies for higher revenue/complex customers to achieve monthly and quarterly operational cash flow objectives 20% Resolve disputed invoices in collaboration with team 10%
Prepare documentation packet supporting credits to customers for product pricing errors 5% Review and release pending customer orders being held due to credit concerns in accordance with department guidelines 5%
Analyze customer credit rating and history for recommendations of extension of credit and credit limits 5%
Identify and present to management customer accounts requiring third party collection action 5%
Marginal Job Functions Percentage Other incidental duties 5%
Education/Experience Education Level Field of Study with Years of Experience:
Required H.S. Diploma with 4 yrs previous related experience
Skills:
• Proven expertise including usage of MS Office Suite
• Experience with an ERP software (e.g JDE)
• Excellent written and verbal communication, interpersonal, and relationship
building skills, with focus on negotiating and persuasion
• Ability to work in a fast paced environment
• Demonstrated problem-solving and critical thinking skills
• Full knowledge and understanding of Edwards policies and procedures
• Strong knowledge on Edwards products and customers
• Ability to manage confidential information with discretion
• Ability to build relationships with focus on negotiating and persuasion
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Must be able to work in a team environment and with minimum supervision,
including inter-departmental teams and with other departments
• Ability to provide feedback in a professional, direct, and tactful manner
• Adhere to all company rules and requirements (e.g., pandemic protocols,
Environmental)
Pay ranges between $30-37/hr based on experience
Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert: Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
Share This Job:
Related Jobs:
About Irvine, CA
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.