Job Details
Posted 15 June, 2026
Job Id: 628633
Clinical Medical Services Specialist III
Job Description
Pay range: 29-39/hr
*depending on experience
Conducting oversight of vendors to ensure collection, assessment, and processing of adverse event information (post marketing) is performed in a compliant and timely manner to comply with global regulations including:
o Seriousness assessment
o Labeling
o Causality
o Initial and Follow-up
· Conducting oversight of vendors to ensure company standards for quality, compliance and productivity are met. Remaining current on knowledge and skills required for case processing.
· Supporting vendor case quality, case processing metrics and agility using the core leadership attributes: Agile and Accountable; Clear and Courageous; Make Possibilities Real; All for One Decide Smart and Sure.
· Supporting and participating in audits and inspections as needed.
· Developing knowledge and expertise to initiate mentoring of MSA’s in vendor management.
· Supporting development of materials and delivering training in conjunction with the vendor, including train-the-trainer, special-topics, refresher, and internal trainings as needed.
· Other duties may be assigned based on the need or work requirement of the organization
Experience/Skills:
Nursing experience and preferably experience with critical care/ICU/Cardiac/ER. Pharmacovigilance experience preferred.
Minimum: Bachelor’s degree in Life Science. RN, BSN, BS, BS Pharm, PharmD or advanced degree
preferred.
o 2-4 years clinical experience or 2-3 years clinical experience and 1-year
pharmacovigilance experience.
o Demonstrates ability to lead project work. Proven success in results-driven process
management.
o Demonstrates ability to work collaboratively in team environment.
o Demonstrates understanding of the changing regulatory environment and impact to case
management process
o Core knowledge of industry regulations (ICH, FDA, EMEA, MHRA).
o Competent in case processing processes, procedures, conventions.
Provides medical support with emphasis on the intake of medical product experiences and processing standard communication requests. Acts as a liaison with Quality Assurance for product quality problems where an adverse event is involved. Works with Customer Service to provide standard information and product replacement as necessary. Provides assistance to the medical and lay community with standard information that is from the package insert or information from the standard letter database that deals with labeled and specific off-label information/indications.
*CO/NYC candidates might not be considered
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
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