Job Details
Posted 24 July, 2026
Job Id: 629512
General Manager
Job Description
General Manager, Operations
Key Responsibilities
- Provide leadership for day-to-day operations across warehousing, inventory management, distribution, customer service, and support functions.
- Ensure compliance with applicable quality, safety, and regulatory requirements.
- Drive operational efficiency, productivity improvements, and continuous improvement initiatives.
- Establish and monitor key performance indicators (KPIs) to achieve operational and financial goals.
- Lead workforce planning, employee development, performance management, and succession planning efforts.
- Foster a culture focused on safety, quality, accountability, and customer service.
- Partner with senior leadership to develop operational strategies, budgets, and performance objectives.
- Manage customer relationships and ensure service commitments are consistently achieved.
- Lead audit readiness efforts and support internal and external inspections as required.
- Identify operational risks and implement effective corrective actions and process improvements.
- Oversee facility resources, capital projects, and cost management initiatives.
Qualifications
- Bachelor’s degree
- 10+ years of progressive operations leadership experience.
- Experience managing large teams within warehousing, logistics, manufacturing, distribution, or other operational environments.
- Strong understanding of quality systems, compliance requirements, and operational best practices.
- Demonstrated success driving continuous improvement and operational excellence initiatives.
- Experience managing budgets, labor planning, and performance metrics.
- Strong leadership, communication, problem-solving, and decision-making skills.
- Proficiency with ERP, WMS, or other operational management systems.
Preferred Qualifications
- Experience in a highly regulated industry.
- Lean, Six Sigma, or other continuous improvement certifications.
- Experience leading multi-site, multi-customer, or complex operational environments.
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert
Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
