Job Details
Posted 5 August, 2026
Job Id: 629779
Quality Systems, Contractor
Job Description
POSITION SUMMARY:
The Coordinator 2, Quality Systems plays a key role in maintaining compliance and supporting the integrity of the company’s Quality Systems.
This position is responsible for ensuring GxP records are properly managed and accessible, while contributing to the effectiveness of core quality processes, specifically managing quality event processes and supporting complaint handling.
The role requires strong attention to detail, organizational skills, and the ability to collaborate across teams to uphold regulatory standards and company procedures.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Responsibilities may include, but are not limited to:
Administer and monitor quality event processes, ensuring conformance to standards, and track operational performance.
Sort and categorize records in alignment with retention schedules, regulatory requirements, and company procedures.
Organize and maintain physical and electronic records to ensure accessibility, accuracy, and traceability.
Support complaint handling processes by accurately entering product complaint data into the system.
Assist with the maintenance and issuance of controlled logbooks.
Provide support across Quality System areas, including audits, CAPAs, document control, and training activities.
Perform additional duties as assigned to meet departmental and organizational objectives.
EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:
High School Diploma (or equivalent) with 4+ years of experience in life sciences or medical device industry.
Strong foundation in records management and regulatory compliance.
Familiarity with MasterControl or similar Quality Management Systems.
Broad experience in Quality functions, including customer complaint processes.
Knowledge of GxP, 21 CFR, EU GMP, ICH, ISO, QSR, and related regulations and standards.
Demonstrates integrity, self-confidence, and commitment to prioritizing customer and patient safety.
Excellent interpersonal skills; able to collaborate effectively across all organizational levels.
Strong work ethic with a proactive approach–eager to learn, take on new responsibilities, and seek additional tasks when available.
ENVIRONMENTAL CONDITIONS:
Physical Activities:
On a continuous basis, remain seated at a desk for extended periods of time; intermittently answer the telephone and type on a computer.
The role may also require periods of standing and walking, as well as lifting and carrying objects weighing up to 20-30 lbs.
The noise level in the work environment is usually low to moderate.
The physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities of this job.
TRAVEL:
No travel is required for this role.
Pay Rate Range: $25-28/hr depending on experience
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert
Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
