Job Details
Posted 18 August, 2026
Job Id: 630136
Senior AR Specialist
Job Description
POSITION TITLE:
· Senior AR Analyst
SCOPE:
· The Senior AR Analyst is responsible for managing a portfolio of the organization’s higher risk, past due customer accounts. This role is focused on driving collections on aged and higher-risk balances, resolving outstanding issues through detailed research and analysis, and partnering cross-functionally with Commercial and Reimbursement to reduce past due exposure and accelerate cash collection.
REPORTING RELATIONSHIP:
· This role reports directly to the: Senior Manager, Accounting
PRIMARY RESPONSIBILITIES:
· Manage and drive collections for an assigned portfolio of higher risk, past due customer accounts, prioritizing effort based on aging, dollar exposure, and risk profile.
· Conduct proactive outreach to customers to secure payment commitments, negotiate resolution of past due balances, and follow up to ensure timely collection.
· Research and analyze root causes of unresolved and aged invoices, disputes, deductions, and payment discrepancies within the portfolio.
· Investigate and resolve complex account issues, including short pays, unapplied cash, pricing discrepancies, and billing errors, coordinating with internal teams as needed.
· Partner with Commercial teams to resolve customer-facing issues impacting timely payment, including pricing, contract, and order discrepancies.
· Partner with Reimbursement to resolve payer-related issues affecting collections, including claims status, denials, and reimbursement delays.
· Escalate high-risk or unresolved accounts to management.
· Maintain accurate, detailed documentation of collection activity, customer communications, and issue resolution within the applicable system(s) of record.
· Monitor portfolio aging trends and provide regular status updates and reporting to management on higher risk accounts.
· Identify trends in past due activity and recommend process improvements to reduce future risk within the portfolio.
EDUCATIONAL PREREQUISITES AND SKILL REQUIREMENTS:
· High school diploma required, Associate’s degree preferred with 8-10 years high volume corporate collections experience, with a focus on managing challenging customers.
· Knowledge of billing and collections procedures.
· Strong knowledge of Microsoft Excel.
· Experience with Accounting Software Packages such as Oracle, SAP and Microsoft Dynamics.
· Strong attention to detail, goal oriented.
· Excellent written and verbal communication abilities.
· Ability to prioritize and manage multiple responsibilities.
· Professional and ethical.
· Strong Research/Analysis skills
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert
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