Job Details
Posted 29 June, 2026
Job Id: 628888
Patient Registry Representative
Job Description
Target PR Range: 19-24/hr DOE
Summary:
The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%)
Key responsibilities:
* Collect missing information from external customers including hospital staff and doctor offices
* Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
* Perform peer auditing of IPR (Implant Patient Registry) data
* Sort and organize incoming mail by date
* Print and mail Implant Patient ID cards
* Respond and answer basic patient registry questions
* Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review
Additional Skills:
* Ability to type 55 wpm accurately
* Good computer skills including usage of MS Office Suite
* Good written and verbal communication and interpersonal relationship skills
* Substantial knowledge and understanding of policies and procedures
* Basic knowledge and understanding of complaint, HIPAA, and GDP regulations
* Basic knowledge of medical terminology
* Good problem-solving skills
* Ability to manage confidential information with discretion
* Strict attention to detail
* Ability to interact professionally with internal customers
* Ability to work in a fast paced environment
* Must be able to work in a team environment, including inter-departmental teams
* Ability to provide feedback in a professional, direct, and tactful manner
Education and Experience:
* Associate’s Degree or equivalent in related field
* 2-4 years of experience required
Equal Opportunity Employer
We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.
Fraud Alert
Candidate safety is a top priority at Planet Pharma. The industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet Pharma domain (@planet-pharma.com, @planet-pharma.co.uk, and @ppgadvisorypartners.com) and not a domain with an alternative extension like .net, .org or .jobs.
